Contact Us 1.800.841.1541 8AM - 5PM ET, Monday - Friday

A thank you for being such a great customer! 

Unfortunately this promotion has expired.

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Enjoy a new fixed rate and receive $25 Visa Reward Card

when you renew your contract!*


We love serving great customers like you. As a thank you, we'd like to offer you the opportunity to renew your fixed contract. Plus, just for renewing, you'll receive a $25 Visa Reward Card.*

Frequently Asked Questions >

Program Terms and Conditions >

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Visit or call 1.800.204.1573 | Promo code required - LOYAL

*Price and Visa Reward Card offers are available to existing residential customers enrolling with Grand Rapids Energy (GRE) on a 6-Monthor 12-Month fixed price plan between 4/01/2019 and 12/31/2019 using applicable promotion code. Visa Reward Card offer available only for such customer enrolling online. GRE service is available for eligible customers participating in the Gas Customer Choice program through Consumers Energy or DTE Gas Company. GRE rates do not include taxes or local utility charges. For more information regarding terms and conditions, call 1.800.204.1573, write to Grand Rapids Energy, 400 Renaissance Center, Ste. 2600, Detroit, MI 48243 or visit Early termination charges apply for residential fixed price plans (12-Month plan: $50/$25; 6-Month plan: $25). Customer must have continuous active service with Grand Rapids Energy for at least 60 days to be eligible to receive the Visa Reward Card. After reaching eligibility, please allow 30 days for delivery. Visa Reward Card is issued by and is the property of CenterState Bank, NA pursuant to a license from Visa U.S.A. Inc. and is subject to the issuer's terms and conditions. Cannot be combined with any other offer.